Segpay Reporting Service (SRS)

The Segpay Reporting Service (SRS) is a powerful reporting tool designed to help merchants efficiently track sales and understand their customers. As an invaluable reconciliation tool, SRS also ensures you receive all transaction postbacks. Whether you're a merchant familiar with payment processing or just starting in the digital sales realm, SRS streamlines your operations by providing the essential data and tools to boost sales and expand your business.

Report Types

Here's a tabulated overview of the report types available through the Segpay Reporting Service in these categories:

Consumer Support Tasks | Fraud & Security | Pay Page Analytics | Revenue Insights | Subscription Activity | Transaction Details

Consumer Support Tasks	Description
CancelMembership	Cancels a consumer's subscription. The consumer has access to your service until the next billing date.
ExpireMembership	Expires a subscription, removing the consumer's access to your site.
ExtendMembership	Extends a consumer's subscription by adding days to the current rebill date.
InsertConsumerNote	Adds a Consumer Support note to the system. This is useful when you want to document communication between you and the consumer.
ModifyRebillAmount	Changes the amount a consumer is charged on the next billing date.
RefundTransaction	Refunds a specific transaction.
UpdateUserNamePswd	Updates a consumer's username and password.
ValidateUserAccess	Shows your Merchant ID number. This is useful when you have multiple Merchant IDs and need help remembering which Merchant ID is linked to which SRS User ID.
Fraud & Security	Description
GetMerchantFraudEmails	Provides information about all of the email addresses you have blocked on your Segpay merchant account.
GetMerchantFraudIPAddress	Provides information about all of the IP addresses you have blocked on your Segpay merchant account.
GetPostbackIPList	Generates a list of IP addresses for your Segpay postbacks. This is particularly useful for IP whitelisting for your server, firewall, or other security systems.
InsertMerchantFraudEmail	Allows you to blacklist an email address, essentially adding it to list of blocked senders.
InsertMerchantFraudIPAddress	Allows you to blacklist an IP address, essentially adding it to list of blocked addresses.
Pay Page Analytics	Description
PayPageStatsHitsByURL	Provides information about the number of visitors to your payment pages each hour in the past 1 - 31 days.
PayPageStatsHitsByURL_Browser	Provides information about the number of visitors to your payment pages by web browser over the past 1 - 31 days.
PayPageHitsbyURL_Country	Provides information about the number of visitors to your payment pages including their origin country over the past 1 - 31 days.
PayPageStatsHitsByURL_Region	Provides information about the number of visitors to your payment pages including their region over the 1 - 7 days.
URL_Listing	Shows which of your website URLs Segpay is processing for you.
Revenue Insights	Description
RevenueDailySummary	Provides information about your revenue per transaction over a specific date range, showing your sales and processing fees.
RevenueHourlySignup_URL	Provides information about the signup revenue for each of your websites during a specified date range of 1-31 days.
RevenueHourlySignupCounts_URL	Provides information about the number of signups for each of your websites during a specified date range of 1-31 days.
RevenueSummaryBySource_URL	Provides information about all sales, refunds, chargebacks, revokes, declines, and voids for each of your websites, including the source of each – initial signup, rebill, conversion or system (for reversals) – over a specified date range.
RevenueSummaryByURL	Provides information about all sales, refunds, chargebacks, revokes, declines and voids for each of your websites during a specified date range.
Subscription Activity	Description
AssetsActiveSubscriptionsByURL	Provides information about the active subscribers for each of your websites.
AssetsActiveSubscriptionsByURL_RebillDate	Provides information about the active subscribers for each of your websites, and includes their recurring charge amounts with last and next billing dates
CanceledSubscriptionsByURL	Provides information about the canceled subscribers for each of your websites.
ReactivationActivity	Provides information about all subscription reactivation activity during a specified date range.
Transaction Details	Description
TransactionsByPurchaseID	Provides information about all transactions associated with a specific PurchaseID; for example, the initial purchase plus any rebills, refunds, etc.
TransactionsByTransID	Provides information about a specific transaction based on the Transaction ID.
TransactionsList_V3	Provides information about all transactions for each of your websites over a specified date range.
TransactionsList_Declined_V2	Provides information about all declined transactions by website during a specified date range.
TransactionsPurchasesByURL_V5	Provides comprehensive purchase and transaction information for a specified URL by TransactionID.

Accessing the Segpay Reporting Service

To use SRS, Segpay merchants need the following:

• SRS User ID

• User Access Key

Recommended Reports

We recommend you request specific Segpay reporting data daily as a backup to the data you receive in your postbacks.

• TransactionList_V3
  Retrieve transactional data from Segpay's system based on a date range, specific transaction ID, or URL ID.

• TransactionsPurchasesByURL_V5
  Track sales performance for specific products or pages, evaluate the effectiveness of distinct landing pages or campaigns, and facilitate financial audits or troubleshooting by isolating transactions tied to unique URLs.

• TransactionList_Declined_V2
  Provides a list of transactions that were declined within a specified date range, allowing them to assess the volume and possible reasons for unsuccessful payment attempts, fine-tune their payment processes, and potentially engage with customers to address and resolve payment issues.