PayPal Dispute Console

The PayPal Dispute Console is a suite of tools that helps you manage all your PayPal disputes through a single, user-friendly interface—without ever leaving the Segpay Merchant Portal. It offers direct dispute management, real-time tracking, automated status notifications, and customizable reporting, making it easier to stay organized and responsive throughout the dispute resolution process.

This guide covers four main areas:

• PayPal Dispute Configuration - setting up notifications and postbacks

• PayPal Dispute Management - searching, viewing, and responding to disputes

• PayPal Disputes Dashboard - monitoring trends through intuitive widgets

• PayPal Disputes Reporting - analyzing and resolving disputes efficiently