Search TipsViewing Payment Status
Partner Payments in the Merchant Portal is where you can generate a Partner Payment report based on your chosen search criteria. When you create the report, it lists the payments made to partners. The Status column in the report shows the status of each payment..
The table below shows all the possible payment statuses and what they mean.
| Payment Status | What it Means |
|---|---|
| Pending | The payment is in progress. |
| Done | The partner is receiving their payment. |
| Returned | The payment failed and will be returned to the merchant. |
If a payment is submitted, it can’t be removed or changed without emailing accounting for assistance: accounting@segpay.com