Detail Ledger Report

The Detail Ledger Report allows you to see a list of transactions over a selected date range, along with fees, reserves and other details associated with each transaction. The Detail Ledger report does not include any current day transactions as fees are not applied until the transactional day has been completed.

Running a Report

Follow these steps to run a new Detail Ledger Report:

  1. Log into the Merchant Portal: https://mp.segpay.com

  2. Go to the navigation menu and hover over Financial Details, then select Detail Ledger Report.

  3. Click Choose from a Saved Report

  4. Click the Columns drop-down menu and select the columns you want to include in the report.

  5. Click Generate Report.

    TIP: By default, results are sorted reverse-chronologically by date (newest transactions first). If you are viewing transactions in multiple currencies, totals will reflect a blended total of all currencies. You can filter or group on the Currency column to display one currency at a time and see true totals for amount

Customizing Report Results

Most reports have four small icons in the top right corner. Clicking the one shaped like a floppy disk allows you to save your report filter choices so that you can easily retrieve them later.

Choose from a Save Report

  1. Click the floppy disk icon and type a name to use when retrieving your report filter.

    TIP: If you choose the same name again it will let you overwrite the old filter. You can also rename and delete your filters.

  2. Click Save to save your report filter.

  3. Click Choose from a saved report to pull up your saved filter.

    TIP: This can save you time if you run the same report many times. Note saved reports save filters but do not save groupings.

Downloading a Report

  1. Click the icon in the top right that looks like a down arrow.

  2. Type a name for your report and choose the file format (.CSV, .XSLX, .PDF)

    TIP: On some reports that return thousands of rows of data you will be given some additional choices for your download. You will see an option to have your report emailed to you.

    Large reports may be emailed to you in a zip archive format. Very large reports (usually in PDF format) can require the zip archive to be split into multiple emails for delivery. Save all attachments to the same folder and open the first one and it will uncompress them together into a single large file.

Report Charts

In the top right corner of your report you will see several small icons. The icon with the waving arrow will allow you to see a chart view of your report.

When viewing each chart type you can use the other dropdown filters to change the way your chart data is represented on the page. Experiment with different options to see which gives you the best view for that chart type.

Result Table Filtering in your Report

Your report data is returned in a tabular grid format. There are several useful controls built into this grid for filtering and sorting your data.

Page Controls and both Horizontal and Vertical Scroll Bars will help you to see data that is too large to fit on the screen.

TIP: Use the arrows to advance to a certain page or go all the way to the last page. You can also control how many items display on a single page. Totals are shown to the right.