Step 6: Getting Paid

Congratulations! You've successfully set up your websites, price points, postbacks, and packages in the previous steps. Now it's time to configure your payouts to start receiving your earnings.

This document provides a step-by-step guide to setting up and managing your payouts in the Segpay Merchant Portal. We'll cover everything from adding your bank account information to understanding the payout schedule.

Here's what we'll cover:

1. Adding a Bank Account

To receive your payouts, you must first add a bank account to your merchant account. Here's how:

  1. Log into the Segpay Merchant Portal: https://mp.segpay.com

  2. Navigate to Payout Configuration: Go to Financial Details > Payout Configuration.

  3. Click "View or Add Banks": Scroll to the bottom of the page and click the View or Add Banks button.

  4. Click "Add Bank": Click to add your banking information.

  5. Provide Beneficiary/Bank Information: Fill out the form with your banking information and payout preferences.

    1. Beneficiary Name: Select the appropriate name from the list (if more than one).

    2. Beneficiary Country: Select the country.

    3. Currency: Select your preferred payout currency.

    4. Payment Method: Choose your preferred payment method.

    5. Bank Name (Required): Type the name of your bank.

    6. Bank Country: Select the country where your bank is located.

    7. Account (Required): Enter your bank account number.

    8. Routing/SWIFT (Required): Enter your routing number or SWIFT code.

  6. Save the Form: Scroll down and click the Save button.

  7. Receive Confirmation: You should see a message stating that the new bank was successfully added. You may also receive an email with the subject: Account change detected for account (xxxxx).

  8. Upload Bank Statement: Add a screenshot/image of your bank statement to the Documents section and click the Upload button. Make sure the statement shows the following information:

    • Beneficiary Name

    • Address

    • Date (statement must be within the past 6 months)

    • Account Number

  9. Note Options: If you choose, you have the option to View 'Bank Statement' for the statement just uploaded or Archive the statement if you need to upload a different screenshot.

  10. You're Done: No need to click the Save button; your statement is automatically saved to the system when you upload it.

    • Uploaded bank statements are sent to compliance@segpay.com for verification.

    • Verification may take 3 to 5 business days.

    • You'll receive a notification once the account is approved.

    • To stop payouts, change the "On this day" drop-down to "Hold Payment" in Payout Configuration.

2. Viewing or Editing Bank Accounts

To view or edit or banking information:

  1. Log into the Segpay Merchant Portal:https://mp.segpay.com

  2. Navigate to Payout Configuration: Go to Financial Details > Payout Configuration.

  3. Click "View or Add Banks: Scroll to the bottom of the page and click the View or Add Banks button.

  4. Click "Edit": Look for the bank you want to change and click the Edit button.

  5. Make Changes and Save: Make the desired changes and click the Save button.

3. Setting Up Your Payouts

Once you've added at least one bank to your merchant account, you can configure your payout preferences:

  1. Log into the Segpay Merchant Portal: https://mp.segpay.com

  2. Navigate to Payout Configuration: Go to Financial Details > Payout Configuration.

  3. Provide Configuration Preferences:

    1. Select Currency: Choose your preferred payout currency.

    2. Select Day to be Paid: Choose when you want to receive your payouts. If you select "Hold Payment," funds are held in your account until you choose another option.

    3. Enter Balance Amount (Required): Enter a value of 125 or higher. When your balance is less than the entered amount, the funds are held in your account until the next payout day.

    4. Select Bank (Required): Choose the bank for your payout deposit. If this field is grayed-out, you will need to add a bank as described in Adding a Bank Account.

  4. Set Up Alerts (optional): Check the E-mail box under "Send my Pay Alerts to" and enter your email address to receive notifications whenever a payout is deposited into your account.

  5. Click "Save Funds Configuration": To save your payout settings.

2025 Payout Schedule

We process payments every Tuesday to ensure consistent, reliable payouts for your business. Here's what you need to know:

  • Settlement Date: This is your payment date, always falling on a Tuesday. If there's a bank holiday, you'll receive your payment on the next business day.

  • Invoice Dates: This column is for internal processing purposes only.

  • Trans Payout Dates: This date range indicates which transactions are included in your payment if you're on our 14-day payout schedule. Use these dates when reconciling your Statement Report with your Detail Ledger or Invoice Report.

    If your Settlement Date is Tuesday, January 28, 2025, your payment will include transactions from January 7-13.

Settlement Date Invoice Dates Trans Payout Dates
Tue, Dec 31, 2024 Dec 17 - Dec 23 Dec 10 - Dec 16
Tue, Jan 07, 2025 Dec 24 - Dec 30 Dec 17 - Dec 23
Tue, Jan 14, 2025 Dec 31 - Jan 06 Dec 24 - Dec 30
Tue, Jan 21, 2025 Jan 07 - Jan 13 Dec 31 - Jan 06
Tue, Jan 28, 2025 Jan 14 - Jan 20 Jan 07 - Jan 13
Tue, Feb 04, 2025 Jan 21 - Jan 27 Jan 14 - Jan 20
Tue, Feb 11, 2025 Jan 28 - Feb 03 Jan 21 - Jan 27
Tue, Feb 18, 2025 Feb 04 - Feb 10 Jan 28 - Feb 03
Tue, Feb 25, 2025 Feb 11 - Feb 17 Feb 04 - Feb 10
Tue, Mar 04, 2025 Feb 18 - Feb 24 Feb 11 - Feb 17
Tue, Mar 11, 2025 Feb 25 - Mar 03 Feb 18 - Feb 24
Tue, Mar 18, 2025 Mar 04 - Mar 10 Feb 25 - Mar 03
Tue, Mar 25, 2025 Mar 11 - Mar 17 Mar 04 - Mar 10
Tue, Apr 01, 2025 Mar 18 - Mar 24 Mar 11 - Mar 17
Tue, Apr 08, 2025 Mar 25 - Mar 31 Mar 18 - Mar 24
Tue, Apr 15, 2025 Apr 01 - Apr 07 Mar 25 - Mar 31
Tue, Apr 22, 2025 Apr 08 - Apr 14 Apr 01 - Apr 07
Tue, Apr 29, 2025 Apr 15 - Apr 21 Apr 08 - Apr 14
Tue, May 06, 2025 Apr 22 - Apr 28 Apr 15 - Apr 21
Tue, May 13, 2025 Apr 29 - May 05 Apr 22 - Apr 28
Tue, May 20, 2025 May 06 - May 12 Apr 29 - May 05
Tue, May 27, 2025 May 13 - May 19 May 06 - May 12
Tue, Jun 03, 2025 May 20 - May 26 May 13 - May 19
Tue, Jun 10, 2025 May 27 - June 02 May 20 - May 26
Tue, Jun 17, 2025 June 03 - June 09 May 27 - June 02
Tue, Jun 24, 2025 June 10 - June 16 June 03 - June 09
Tue, Jul 01, 2025 June 17 - June 23 June 10 - June 16
Tue, Jul 08, 2025 June 24 - June 30 June 17 - June 23
Tue, Jul 15, 2025 July 01 - July 07 June 24 - June 30
Tue, Jul 22, 2025 July 08 - July 14 July 01 - July 07
Tue, Jul 29, 2025 July 15 - July 21 July 08 - July 14
Tue, Aug 05, 2025 July 22 - July 28 July 15 - July 21
Tue, Aug 12, 2025 July 29 - Aug 04 July 22 - July 28
Tue, Aug 19, 2025 Aug 05 - Aug 11 July 29 - Aug 04
Tue, Aug 26, 2025 Aug 12 - Aug 18 Aug 05 - Aug 11
Tue, Sept 02, 2025 Aug 19 - Aug 25 Aug 12 - Aug 18
Tue, Sept 09, 2025 Aug 26 - Sept 01 Aug 19 - Aug 25
Tue, Sept 16, 2025 Sept 02 - Sept 08 Aug 26 - Sept 01
Tue, Sept 23, 2025 Sept 09 - Sept 15 Sept 02 - Sept 08
Tue, Sept 30, 2025 Sept 16 - Sept 22 Sept 09 - Sept 15
Tue, Oct 07, 2025 Sept 23 - Sept 29 Sept 16 - Sept 22
Tue, Oct 14, 2025 Sept 30 - Oct 06 Sept 23 - Sept 29
Tue, Oct 21, 2025 Oct 07 - Oct 13 Sept 30 - Oct 06
Tue, Oct 28, 2025 Oct 14 - Oct 20 Oct 07 - Oct 13
Tue, Nov 04, 2025 Oct 21 - Oct 27 Oct 14 - Oct 20
Tue, Nov 11, 2025 Oct 28 - Nov 03 Oct 21 - Oct 27
Tue, Nov 18, 2025 Nov 04 - Nov 10 Oct 28 - Nov 03
Tue, Nov 25, 2025 Nov 11 - Nov 17 Nov 04 - Nov 10
Tue, Dec 02, 2025 Nov 18 - Nov 24 Nov 11 - Nov 17
Tue, Dec 09, 2025 Nov 25 - Dec 01 Nov 18 - Nov 24
Tue, Dec 16, 2025 Dec 02 - Dec 08 Nov 25 - Dec 01
Tue, Dec 23, 2025 Dec 09 - Dec 15 Dec 02 - Dec 08
Tue, Dec 30, 2025 Dec 16 - Dec 22 Dec 09 - Dec 15
Tue, Jan 06, 2026 Dec 23 - Dec 29 Dec 16 - Dec 22

Need Help?

Need assistance or have questions about setting up your payouts? Email us at techsupport@segpay.com.