Step 6: Getting Paid

Before You Begin

Gather these items before you start:

• Bank Account Details: Your bank name, account number, and routing number.
  International Accounts: Use your IBAN and SWIFT code.

• Bank Statement: A screenshot of your recent bank statement showing your name, address, date, and account number. The statement must be dated within the past 6 months.

Segpay verifies your account within 3–5 business days. You'll receive an email notice when approved.

1. Add a Bank Account

Link a bank account to receive your payouts.

1. Log into the Segpay Merchant Portal. Go to https://mp.segpay.com

2. Go to Financial Details > Payout Configuration.

   

3. Scroll down. Click the "View or Add Banks" button.

4. Click "Add Bank" button.

5. Fill out the Beneficiary/Bank Information form.

   

   Note these two fields:

   • Account: Enter your account number. Enter your IBAN for international accounts.

   • Routing/SWIFT: Enter your routing number. Enter your SWIFT code for international accounts.

6. Click the Save button.

7. Look for the "Successful" message confirming that your bank information was saved. You may also receive an email notifying you that an account change was detected.

8. Upload your bank statement. Drag the file to the "Bank Statement" area, or click "Bank Statement" to browse for it. Then click Upload. The system automatically saves the file when the upload completes.

   

   • Segpay sends your statements to compliance@segpay.com for review.

   • The review process take 3 - 5 business days.

   • You'll get a notice when your account is approved.

2. Configure Payout Preferences

Tell Segpay when and where to send your money.

1. Go to Financial Details > Payout Configuration in the Segpay Merchant Portall.

   

2. Set your payout preferences. Use the table as a guide.

   Setting	Details
   Receive my Payout in	Select the currency you want to receive.
   On this day	Select when you want to get paid. Choose "Hold Payment" to pause payouts.
   When my balance reaches (required)	Enter 125 or higher. If your balance is less than this amount, the funds are held in your account until the next payout.
   To this bank (required)	Select your bank. If this field displays "No banks available," add a bank (see section 1. Add a Bank Account).

3. Set up Email Alerts (optional). Check the E-mail box and enter your email address. You'll receive an email each time Segpay sends a payout.

   

4. Click "Save Funds Configuration."

3. View or Edit Bank Accounts

You can update your banking information at any time.

1. Go to Financial Details > Payout Configuration in the Segpay Merchant Portal.

   

2. Scroll to the bottom of the page and click "View or Add Banks.

3. Find your bank. Click Edit.

   

4. Make your changes. Click "Save."

Payout Schedule

Segpay processes payouts every Tuesday. See the Payout Schedule to match your bank deposits with your transaction reports.

Need Help?

Need assistance or have questions about setting up your payouts? Email us at techsupport@segpay.com.